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Customer Corner- Nellwyn V.

Newllyn V.

DUFLhead Nellwyn V. shares some insight on DUFL and her tips and tricks for hassle free travel!

  1. First name/last name/title?
    • Nellwyn V.
    • Executive Director
  2. How did you hear about DUFL?
    • A friend posted a blurb about it on Facebook, I looked it up and read a couple articles and immediately signed up.
  3. How long have you been using DUFL?
    • I believe over a year.
  4. How often do you travel?
    • A LOT! I had over 150,000 Skymiles last year, and I probably travel about 2-3 trips a month.
  5. How has DUFL changed the way you travel?
    • I used to pack the night before a flight- hopefully before it got too late and I realized I needed to do laundry- it involved finding clothes, determining if they were clean, remembering what fit, and then trying to jam five outfits into a carry-on bag so I wouldn’t have to check luggage.Now I can pack anytime the week before a trip- while sitting in meetings, on a conference call, whatever. There is no last minute rushing around to find clothes, or hoping I have clean clothes. No attempt to find three outfits that I can wear with the same shoes so I can fit everything in the bag. I can bring all the shoes I want! I can have TWO coats with me… it’s wonderful!
  6. Do you have any pro-tips that you would like to share?
    • Make sure you have enough clothes in your closet- it will make the DUFL experience that much easier and stress free!
  7. What do you like best about DUFL?
    • More shoes! Really- the best thing is the level of customer service and support. Every time I have an issue or a question, the team has immediately responded and they are so nice and accommodating. You really don’t find the level of customer service like DUFL provides anywhere else. It’s refreshing.
  8. If you could sum up DUFL in one word- what would it be?
    • Brilliant!
  9. What do you do with all of the time you save with DUFL?
    • I get to hang out with my family again! Instead of getting ready for a trip or unpacking after a trip, I get to unwind and spend quality time with them. It’s great!

Here’s some photos of my travels with DUFL:

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